Flower Tip for November 2009

Good Business - Edgar A. Guest

If I possessed a shop or store,
I'd drive the grouches off my floor.
I'd never let some gloomy guy
Offend the folks who come to buy;
I'd never keep a boy or clerk,
With mental toothache at his work,
Nor let a man who draws my pay
Drive customers of mine away.
I'd treat the man who takes my time,
And spends a nickel or a dime
With courtesy and make him feel
That I was pleased to close the deal,
Because tomorrow, who can tell?
He may want stuff I have to sell,
And in that case, then glad he'll be
To spend his dollars all with me.
The reason people pass one door
To patronize another store
Is not because the busier place
Has better silks, or gloves, or lace,
Or special prices, but it lies
In pleasant words and smiling eyes;
The only difference, I believe,
Is in the treatment folks receive.

If you have a flower tip to share with us all contact Rachel Scott at hammertoast@yahoo.com and label it flower tip. Thanks!

To view our Flower Tip Archive, click here!